This policy covers ghostautomotive.ca, the service website for Ghost Automotive, 2172 Wyecroft Road, Unit 8, Oakville, Ontario L6L 6R1. Purchases on our online store at shop.ghostautomotive.ca are covered by our store privacy policy.
What we collect
When you send a quote or appointment request we collect what you type into the form: your name, phone number, email, how you'd like to be contacted, your vehicle details, the services you're interested in, preferred appointment times, and any notes. If you call, text, email or message us on Instagram, we keep that conversation.
We don't use advertising trackers, analytics cookies, or tracking pixels on this site.
How we use it
Only to reply to your request, quote and schedule your work, and keep a record of the job. We don't sell or rent your information, and we don't add you to a mailing list unless you ask.
Who else handles it
This site is hosted by Netlify, which receives form submissions and forwards them to our email. Fonts are loaded from Google Fonts, which sees your IP address when the page loads. These providers may store data outside Canada.
Stored on your device
If you tap "Get a quote" on a service, your browser remembers that choice in local storage so the form can fill it in. Nothing is sent to us until you submit the form, and clearing your browser data removes it.
How long we keep it
We keep inquiry and job records as long as we need them to serve you and to meet tax and business record rules, then delete them.
Your choices
You can ask to see, correct or delete the information we hold about you by emailing info@ghostautomotive.ca or calling 289-885-8177. If you're not satisfied with our answer you can contact the Office of the Privacy Commissioner of Canada.